Ayureveryday – Return Policy
Effective Date: [Insert Date]
Thank you for choosing Ayureveryday for your Ayurvedic products. Our Return Policy is designed to ensure a smooth and satisfactory shopping experience. Please read the following terms carefully before making a purchase. By using our website and making a purchase, you agree to comply with and be bound by this Return Policy.
1. Eligibility for Returns:
a. To be eligible for a return, the product must be in its original condition, unopened, and unused.
b. Returns are generally accepted within [insert number] days from the date of purchase. After this period, we reserve the right to decline a return request.
2. Return Process:
a. If you wish to return a product, please contact our customer support team at [provide email/phone number] to initiate the return process.
b. Clearly mention the order number, the item(s) you wish to return, and the reason for the return.
c. Upon approval, you will receive instructions on how to return the product.
3. Return Shipping:
a. The customer is responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, damaged product).
b. We recommend using a trackable shipping service to ensure the safe return of the product.
4. Refund Process:
a. Once we receive the returned product and verify its condition, we will initiate the refund process.
b. Refunds will be processed to the original payment method used during the purchase.
c. Please allow [insert number] days for the refund to be reflected in your account.
5. Non-Returnable Items:
a. Certain items, such as perishable goods, personalized items, and gift cards, are non-returnable.
6. Damaged or Incorrect Items:
a. If you receive a damaged or incorrect item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.
7. Exchange Policy:
a. We do not offer direct exchanges. If you wish to exchange a product, please return the item following our return process and place a new order for the desired product.
8. Restocking Fee:
a. A restocking fee may apply for returns that are not due to our error. The fee will be deducted from the refund amount.
9. Changes to Return Policy:
a. We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting on the website.
b. Your continued use of our website after any changes constitute acceptance of the revised policy.
If you have any questions or concerns regarding our Return Policy, please contact us at [provide email/phone number].
Thank you for choosing Ayureveryday!